Refund policy

Refund & Return Policy – Fahad Gems & Jeweller

At Fahad Gems & Jeweller, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

• Returns are accepted within 7 days of delivery.
• The product must be unused, unworn, and in original packaging.
• Customized or engraved jewelry items are non-refundable.
• Sale items are not eligible for return unless damaged or defective.

To request a return, please contact us at:
📧 Email: fahadgemsjeweller@gmail.com
📞 Phone: 03156101041

Once we receive and inspect the item, refunds will be processed within 5–7 business days.

Shipping charges are non-refundable unless the item received was damaged or incorrect.